Shipping policy

Shipping Policy

Last updated: October 16, 2026

At GRIPCOREX™, we want your shopping experience to be simple and convenient. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at https://gripcorex.com.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

Please allow 1–3 business days for order processing before dispatch. Processing times may be longer during holidays, promotional periods, or when additional order verification is required.

Business days exclude weekends and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Destinations

GRIPCOREX™ ships to destinations where shipping is available through our online store.

Available destinations depend on shipping coverage, product availability, and carrier services. Please enter your complete shipping address at checkout to confirm whether delivery is available to your location.

If you have questions about shipping to your country, contact us at support@gripcorex.com before placing your order.

3. Shipping Costs — Free Standard Shipping

GRIPCOREX™ offers free standard shipping on all orders to destinations where our store provides shipping.

There is no standard shipping fee for eligible orders. The free standard shipping option will be displayed at checkout.

If optional expedited shipping or another paid shipping service is available, its price will be shown at checkout before you complete your purchase.

Customs duties, import taxes, and other charges imposed by the destination country may apply to international orders. Unless stated otherwise at checkout or required by applicable law, these charges are the customer's responsibility.

4. Estimated Delivery Times

Orders are generally processed within 1–3 business days after payment confirmation.

Delivery times vary depending on the destination, shipping carrier, customs procedures, and local delivery conditions. Estimated delivery times will be displayed at checkout where available.

Delivery estimates begin after dispatch unless otherwise stated. They are estimates rather than guaranteed delivery dates.

Delays may occur due to customs inspections, carrier disruptions, weather conditions, public holidays, or other circumstances outside our reasonable control.

5. Order Tracking

When tracking is available, we will send tracking details to the email address provided with your order after dispatch.

Please allow several business days for tracking information to become active or display its first update.

You can use the tracking link in your shipping confirmation email to check your shipment's progress.

If your tracking information has not updated for an extended period or your order appears delayed, contact support@gripcorex.com with your order number.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@gripcorex.com.

We cannot guarantee that address changes can be made after an order has been processed or dispatched. If a correction is possible, additional charges or delivery delays may apply.

7. Delayed, Lost, or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our support team.

We will review the available tracking information and, where appropriate, work with the shipping provider to investigate the delay or missing shipment.

If a shipment is confirmed lost or another delivery issue occurs, we will work toward an appropriate resolution in accordance with our store policies and applicable consumer protection laws.

8. Damaged or Incorrect Items

If your order arrives damaged, defective, incomplete, or different from the item you purchased, please contact support@gripcorex.com as soon as possible.

Include your order number and, where possible, clear photographs of the item and packaging. Our support team will review the issue and explain the next steps.

Any resolution will be handled in accordance with our Return and Refund Policy and applicable law. Your statutory consumer rights remain unaffected.

9. Split Shipments

Depending on product availability and fulfillment arrangements, items from the same order may occasionally be shipped separately.

When separate tracking details are available, we will provide them as appropriate. You will not be charged additional standard shipping fees beyond those disclosed at checkout unless you agree to an additional charge or applicable law permits it.

10. Customs, Duties, and Import Taxes

International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Unless these charges are included at checkout or otherwise stated, the recipient may be responsible for paying them, subject to applicable law.

Customs processing may also extend delivery times. GRIPCOREX™ cannot guarantee the timing of customs clearance.

11. Cancellations and Order Changes

If you need to cancel an order or update your shipping details, contact support@gripcorex.com as soon as possible.

We will do our best to help, but changes or cancellations cannot be guaranteed once an order has entered processing or has been dispatched.

If your order has already shipped, our Return and Refund Policy may apply.

12. Contact Us

If you have questions about shipping, delivery, tracking, or an existing order, please contact us:

Brand: GRIPCOREX™
Website: https://gripcorex.com
Email: support@gripcorex.com

Please include your order number in your message so we can assist you more efficiently.